户： 辜A 在城市規劃方面，綠化環境的工作很不足夠，道路工程欠規劃性，車輛數量日增，尤其是電單車數量激增，但政府並未能提供足夠的車位以敷應，造成交通混亂。B 澳門市民的公民意識低，政府推行教育及執法力度弱，雖然舉辦了多次的清潔運動，和道路法典宣傳活動，惟仍未能產生理想的宣傳效果。C 工廠區的廢氣和污染物的管制寬鬆，環境污染問題漸趨嚴重。2 在相應對策方面，市民認為應合理制定城市規劃的發展策略，合理安排有關的道路工程，建立足夠的設施配合城市的快速發展 ； 加強公民教育，制定適當的措施並貫徹執行和推廣，加強管制工廠區廢氣、廢物的排放，健全並落實有關法例的執行。（四）在教育問題方面：1 教育制度不完善，免費教育未能普及，學額分配不平均，師資參差，缺乏專業的入材培訓及市民的公民意識普遍偏低等問題，都有待及時加以解決。2 對策方面，市民認為A 應盡快普及免費教育和實行強制性教育，提高師資，改善教育質素，完善教育制度，提高入口的教育水平。B 加強公民教育 ， 成入教育， 着重中高層專業和管理人材的培養，全面提高居民文化質素。（五）有關公共行政方面的問題：1 貪污問題嚴重，官僚作風盛行，行政架構重疊，工作效率偏低，公務員的素質等問韙，都極待有關方面的正視。2 對策方面，市民認為，應加強反貪污的政策實施，精簡政府行政架構，提高工作效率，正視公務員的素質問題，並給予適當的培訓，制止官僚作風的繼續蔓延。四．諮詢活動的經驗總結（一 ） 這次諮詢活動反應良好，本中心共收到三千餘份意見書，遠遠超過了我們的預期目標 ， 顯示 出澳門市民對澳門的發展前景和社會事務，並非漠不關心。 由於樣本數量較多，是次諮詢結果應具有較高的信度，有利於日後對症下葯進—步提出可行性建議。（二） 根據意見書的綜合意見，我們必須同時關注兩個方面1 由於中 葡關係良好 ， 在政治層面上的噸利交接預期不會有太大問題。2 然而在治安、經濟等方面 ，本澳 目前正面臨着極之嚴峻的考驗，期待着澳門政府及有關機構硏究提出妥善的解決辦法。（三 ） 通過是次公開諮詢活動，本 中心既了解到市民關注的焦點，亦收集到不少真知卓見 ，誠然，由於時間倉促，大部份問題的對策仍未成熟， 有待更進—步的思考 、分析。本中心將就是次調查的結果進行跟進硏究工作 ， 力求與澳門市民—道，認真找 出解決問題的治本之法，共建澳門美好的未來。今次的諮詢活動得以顓利進行，並取得比預期較為理想的社會回應，實有賴於社會各界人士的鼎力支持。本中心在此謹對所有 曾經參與的社會入士 、社團、機構和學校，致以衷心的感謝，並希望今後社會各界能繼續對本中心的工作給予大力的支持 ， 多提意見及指導。''Join Force for a Better Tomorrow'' Summary Report of Opinion Poll on Major Social Issues of Macau 1. Introduction Macau Development Strategy Research Centre has recently conducted an opinion poll entitled "Join Force for a Better Tomorrow" on majo「 social issues of Macau. The ob」ective of this campaign is to promote the involvement of citizens of Macau in studying the social issues during the post-transitional period and participating in the implementation of "Macau People to Govern Macau" and "One Country, Two Systems". We wish to reach out to people of all sectors to understand the public view on major social issues as well as to collect suggestions and recommendations, with a view to encourage 山fferent opinions and active participation in the future development of Macau. At the same time, we wish to promote the study of development strategies in a more diversified, visionary, broad-minded and practical direction, that can gradually resolve the social issues and allow Macau to grow in a healthy manner. We sent out a total of 10,000 copies of suggestion papers in this campaign, and have received a feedback of 3,096. The response rate is 30.96%. Most respondents have made more than one suggestion in their feedback, which led to a total of 12,334 suggestions.Of all the feedback, some were put forward by t3
户澶了瞬mdividuals, w扣le others by organizations or schools, which reflected opinions of collective discussion among several or many people. In view of contents, some respondents simply raised issues for discussion, while others made concrete and detailed recommendations or resolutions. In addition, we also received reconunendations in the form of articles and reports. 2. Statistics of Results (1) Classification There are a total of 12,334 suggestions which can be summarized in different categories as follow: A. Social issues -Al. Crime: 3,030 suggestions, or 24.57% of the total. A2. Environment: 1,702 suggestions, or 13.80% of the total. A3. Education: 1,258 suggestions, or 10.20% of the total A4. Juvenility: 662 suggestions, or 5.37% of the total. AS. Social welfare: 518 suggestions, or 4.20% of the total. 3500 B. Economic issues -B 1. Economy: 2,753 suggestions, or 22.32% of the total. B2. Public facilities and utilities: 586 suggestions, or 4.75% of the total. B3. Development: 29 suggestions, or 0.24% of the total. C. Political issues -C 1. Public administration: 1,142 suggestions, or 9 .26% of the total. C2. "Localization of government officials, Officialization of Chinese Language, and Localization of law and regulations": 163 suggestions, or 1.32% of the total. C3. Post-transitional period: 142 suggestions, or 1. 15 % of the total. B3.C2.C3.D D. Others: 349 suggestions, or 2.83% of the total. :::'5 A 1 A2 A3 A4 AS B 1 B2 B3 C 1 C2 C3 D 12334 3030 1702 1258 662 518 2753 586 29 1142 163 142 349 100鴟 24.57% 13.80% 10,20% 5,37% 4.20% 22.32% 4.75% 0.24% 9.26% 1.32% 1.15% 2.83% L A1 A2 A3 A4 A5 B1 B2 B3 C1 C2 C3 D a 吶％B2 4.75%• B A 1 24.57%• ~ ---'· 一；蕊況-·,:,.:-: \?-'.';'",-µ,~, ... p -, ... - . -··. 一.... ,.,,'l. y. --·_._.. .. -·-· ,.. 丶：，'---~--、..,-、,.·.、:····..·_,, .. 嘖「·•;;:~_.,.户冷吳二- -- ,.·...... •··.. .-, • --•.··.',•·. , .. _ ....... ~. 丶... •·_ _.. t, , -c"--'<•"• ••• -.-·,·'一－＇＇一•·,:}!···. -··, .• --•(; -····.,.-、一, , ,. ,_. __ ,_ , . .-, .. ｀芷＇、；這豷,-忥.fb?•:~、, e •. ,,:e •. --~ 蕊蕊 -··:i:t-·-,、, ,:,:,!I,; -,.,f 究乞t,,•.•-.4 ,,.,_ ,. , ~ • A2 13.80% n 。a.-~10.20°1。D." 4'. 刈％(2) Urgent issues In the 3,096 suggestion papers received, respondents have set priority for the majo「 social issues. What they considered as the most critical issues that require immediate resolution will be set as their top priority, which can be summarized as follows: A. Social issues -Al. Crime: 1,855 set as the top priority, or 59.92% of the total. A2. Envirorunent: 123 set as the top priority, or 3.97% of the total. A3. Education: 134 set as the top priority, or 4.33% of the total. A4. Juvenility: 117 set as the top priority, or 3.78% of the total. AS. Social welfare: 31 set as the top priority, or 1 % of the total. B. Econonuc issues -B 1. Economy: 543 set as the top priority, or 17 .54% of the total. B2. Public facilities and utilities: 31 set as the top priority, or 1 % of the total. B3. Development: 7 set as the top priority, or 0.23% of the total. 2000 1800 1600 1知1200 1000 800 600 釖200 。 A1 A2 A3 A4 A5 B1 B2 B3 C1 C2 C3 D C. Political issues -C 1. Public administration: 152 set as the top priority, or 4. 91 % of the total. C2. "Localization of government officials, Officialization of Chinese Language, and Localization of law and regulations": 40 set as the top priority, or 1.29% of the total. C3. Post-transitional period: 39 set as the top priority, or 1.26% of the total. • Others A5.B2.B3.C2.C3.D 5.56% D. Others: 24 set as the top priority, or 0.77% of the total. A4 3.78%• : A 1 A2 A3 A4 AS B 1 B2 B3 C1 C2 C3 D 3096 1855 123 134 117 31 543 31 7 152 40 39 24 100鴟 5.9.媯 3.97% 4.33% 3.78% 1.00% 17.54% 1.00% 0.23% 4.91% 1.29% 1.26% 0.77% 4
蟬言辜3. Summary and Preliminary Analysis The analysis of the above statistics indicates the five majo「 social issues that require immediate resolutions, which are: crime, economy, environment, education, and public administration. In the 3,096 suggestion papers received, there are respectively 3,030 and 2,753 copies discussed about crime and economic issues. It reflected that these two topics are cons這ered by most people that require immediate resolution. In many of the suggestion papers, positive and constructive ideas and measures have been put forward. They can be summarized as follows: 1) Crime: (i) Serious crime rate has been on the rise in recent years which 」eopardizes the safety wi血n the community. The social disorder has a serious impact on the investment environment, as it deters tourists and merchants from visiting and investing in Macau. Under such circumstances, Macau's economic development is seriously affected. It also poses a threat to the safety and properties of ordinary citizens. In the face of repeated occurrence of serious criminal activities, it seems that the Goverrunent has not been able to formulate an effective plan to deal with it. (ii) In order to combat crime and reinstate the social order, most people commented that there shall be a restructuring within the police force. There 1s a need to improve the quality and efficiency of police personnel. The actual functioning of Alto Comissariado Contra a Corrup娛o e a Ilegalidade Administrativa should be enforced. Moreover, a good relationship between police and citizens should be forged to enhance a better cooperation for securing the good order and safety within the community, which will in tum lead the growth of economy. 2) Economy: (i) The performance of economy will have a direct impact on the living standard of ordinary citizens. During the economic recession, living quality will no doubt become worse off which in turn will lead to a high rate of social problems that are difficult to deal with.From mid-1993 till now, the economy of Macau has been slowing down and worsening off. The weak economy can be attributable to both internal and external factors. (a) External factors: The macro econonuc control imposed by China has deterred the influx of capital from the mainland. The bubble economy developed in early 1990s has thus collapsed, with the drawbacks still affecting the economic development. Coupled with that is the general econonuc downturn in the region and the recent financial turmoil in Asia, which further aggravates the poor performaJ.1ce of Macau's economy. (b) Internal factors: There is a lack of short-, medium-, or long-term planning for economic development, and there is no cle訌 standing point either. The over-reliance on revenue from gambling and tourism has created an unbalaJ.1ced economic development. Other internal factors such as high crime rate, inefficiency of government administration, complacency of current situation and weak competitiveness, can all be attributable to the stagnant economy. (ii) Most people commented that the corresponding policy is to promptly formulate a strategy for economic development and clearly establish our position and direction. A competition mechanism should be introduced to strengthen our competitiveness. Restructuring of our industries should be accelerated, by promoting value-added industries to stimulate economic growth. We need to ensure the social order of our society by effectively combating criminal activities. In addition, it is necessary to improve efficiency of government administration and create a better investing environment for luring capital from_ investors. The prompt implementation of these measures will be of a great help to pull our weak economy out of the valley. 3) City environment: (i) The lack of an overall city planning has created traffic chaos, hygiene problems, and serious pollution. It has resulted in a poor city environment that undermines tourist attraction, which in tum has a direct effect on Macau's economy. Specific problems are listed below: (a) In respect of city planning, there is still a lot to be done for plantation in the city. The lack of planning in road construction and the increase m number of vehicles, paiticularly motorcycles which the Government is unable to provide sufficient parking spaces, have created chaos in traffic. (b) Several cleaning campaigns and traffic regulation promotional activities have been organized. However, due to the low public awareness and civic education as well as weak enforcement of regulations by the Government, no satisfactory effects have been achieved. (c) The lax in supervision and control of emission of smoke and disposal of pollutaJ.1ts has worsened the pollution problem. (ii) Most people commented that the corresponding policy is to formulate a well-organized plan for city development and a coordinated procedure for road construction. The corresponding infrastructure to support the rapid development of the city is also needed. We should also promote civic education and resolutely enforce those established measures. In addition, we should tighten control over the emission of smoke and disposal of pollutants in the industrial region, by eliminating loophole in our regulations and enforcing its implementation. 4) Education: (i) There is a need of improvement in our education system. Existing problems include limited provision of free education, uneven distribution in number of students, aJ.1d unqualified teachers. In addition, training of professional personnel and generally low civic education require prompt attention. (ii) In respect of corresponding policy, most people commented: (a) Coverage of free and compulsory education should be expanded promptly. Improvement in the qualification of teachers, quality of education, and education system is needed to promote a higher standard of education wi血n the community. (b) Civic education and adult education should be strengthened. More resources should be allocated for the training of professional and management personnel, with an ob」ective to promote a higher cultural quality among Macau people. 5) Public administration: (i) Existing problems include serious corruption, bureaucracy, overlapping structure in government departments, and inefficiency and relatively low quality of government officials. All these require the serious attention of the Government. (ii) In respect of corresponding policy, most people commented that anti-corruption should be enforced. It is recornn1ended to streamline the government departments for improvement of work efficiency. The quality problem among goven皿ent officials should be seriously dealt with by providing proper training. It is also imperative to prevent the further deterioration of bureaucracy. 4. Review of the campaign 1) The response to this opinion poll was overwhelming, and much beyond our expectation. We received more than three thousand suggestion papers. This 5
函 + 辜shows that citizens of Macau are not indifferent to the future development and social issues of this city. As the sample size is relatively large, the results oft扣s survey should be highly accurate. This is of great help in malcing further recommendations of practicable resolutions. 2) In view of the opinions collected, we should talce note of two points: (i) The handover of Macau in the political aspect should not have too much of a problem since Portugal and C比na are in very good relations比p(ii) However, Macau is in a rigorous test in terms of public order and economic development. There is a high expectation on resolutions to these problems by the Macau government and the authorities concerned. 3) We have a better understanding of the concerns of our citizens with their valuable opinions through this survey. Due to time constraint, only preliminary recommendations for resolution of problems can be provided in this report. Further comprehensive analysis will be proceeded. Furthermore, we will follow up on the results of this survey, with the same ob」 ective as all Macau citizens to find out resolutions to eliminate the abovementioned problems for a better city of Macau. The overwhelming success of this campaign is a concerted effort and support of many people. We wish to express our gratitude towards all individuals, organizations, firms and schools who have participated in this function . It is also our wish to have continuous support to our work from the public by providing valuable opinions and advice to us. Prepared by Macau Development Strategy Research Cenu·e Relat6rio Sintetico das Actividades de Auscultas;ao de Opini6es Sohre Os Problemas Sociais Importantes de Macau lntituladas Por "Vamos construir em conjunto o Futuro" 1.Introdu~ao A fim de impulsionar a popula9ao de Macau a desenvolver o seu espfrito de "dono de casa", preocupando, por iniciativa pr6pria, com os assuntos soci徂s do p6s-p函odo de transi9ao deste Territ6rio, e participando activamente na concretiza9ao do espirito de "Macau ser gerida pelos pr6prios residentes" e do princfpio de "um pais, dois sistemas", o Centro de Pesquisa Estrategica para o Desenvolvimento de Macau org皿izou uma serie de actividades de ausculta9ao de opini6es sobre os problemas soci徂s importantes intituladas por "Vamos construir em conjunto o futuro", tendo em vista ouvir amplamente as opinioes de todos os sectores da sociedade, inteirar-se dos pontos de vista dos cidadaos, e colher sugest6es e propostas para resolver os respectivos problemas. Pretende-se com esta iniciativa incentivar toda gente contribuir para o futuro desenvolvimento de Macau, com o seu saber e esfor90. Paralelamente, estas actividades tem por ob」ectivo fazer com que o estudo da estrategia do desenvolvimento seja efectuado em direc9ao a diversidade, perspectividade, tolerancia e praticabilidade, no sentido de resolver, passo a passo, o problema do Territ6rio, beneficiando o seu desenvolvimento. No decurso deste processo, este Centro distribuiu 10.000 impressos de parecer, dos quais foram recolhidos 3096, representando 30,96% da totalidade. A m徂oria dos cidadaos apresentou mais de uma opiniao, atingindo, no total, a 12334. Dentre os pareceres recolhidos, uns sao emitidos em nome pessoal e outros em nome das associa96es ou escolas. Em termos do conteudo, ha pareceres com apenas respostas simples e que constam medidas defensivas contra os problemas apresentados, para alem daqueles que se apresentan1 em forma de texto e relat6rio. 2.Dados estatf sticos apurados (l)Sobre opinioes classificadas Constam nos pareceres, no total, de 12334 opinioes que sao classificadas em seguinte forma: 3500 A.Do tipo social Al.Sabre a seguran~a publica: 3030 - ocupa 24,57% do valor total de opini6es A2.Sobre o ambiente: 1702 - ocupa 13,80% do valor total de opini6es A3.Sobre a educa亞o: 1258 - ocupa 10,20% do valor total de opini6es A4.Sobre o problema dos adolescentes: 662 - ocupa 5,37% do valor total de opini6es A5.Sobre a assistencia social: 518 - ocupa 4,20% do valor total de opini6es 3000 2500 2000 1500 1000 500 B.Do ti po econamico Bl.Sohre as quest6es econ6micas: 2753 - ocupa 22,32% do valor total de opini6es B2.Sobre as instala~6es publicas: Utilidade publica: 586 - ocupa 4,75% do valor total de opini6es B3.Sobre a orienta~ao do desenvolvimento: 29 - ocupa 0,24% do valor total de opini6es 。A 1 A2 A3 A4 A5 B 1 B2 B3 C1 C2 C3 D Figura I: Mapa comparativo dos tipos de opini6es 6
户：輯C.Do tipo politico Cl.Problema da administrac;:ao publica - 1142 - ocupa 9,26% do valor total de opin面esC2.Problemas de ofici汕zac;:ao da lingua c恤esa, localizac;:ao dos quadros e da lei - 163 - ocupa 1,32% do valor total de opin面esC3.Problema do p6s-perfodo de trans堢o: 142 - ocupa 1,15% do valor total de opin面esD.Outros: 349 - ocupa 2,83% do valor total de opini6es To:" A1 A2 A3 A4 A5 81 82 83 C1 c2 · C3 D 12334 3030 1702 1258 662 518 2753 586 29 1142 163 142 349 100鴟 24.~% 13.80% 10萬 5.37% 4.20% 22.3泠 4.75% 0.24% 9.26% 1.32% 1.15% 2.83% A.Do tipo social Al.Problema da seguran~a publica: 1855 - ocupa 59,92% do valor total de opini6es primaciais A2.Problema do ambiente: 123 - ocupa 3,97% do valor total de opinioes primaciais A3.Problema de educa~ao: 134 - ocupa 4,33% do valor total de op血6es primaciais A4.Problema dos adolescentes: 117 - ocupa 3,78% do valor total de opini6es primaciais A5 .Problema da assistencia social: 31 - ocupa 1 % do valor total de opini6es primaciais B3.C2.C3.D 0')6~ B2 4.75%• (2).No que se refere aos problemas que carecem de solu~ao imediata Nos 3096 pareceres, todos os participantes colocam em primeiro lugar os problemas sociais que consideram mais relevantes e urgentes e que, ap6s a triagem, sao classificadas em seguinte forma: 2000 1800 1600 1400 1200 1000 800 600 400 B 1'll..3'!',. A 1 24.57%• • A2 13.80% o. -~,o.20',, D. ._ 4'!()0/0 Figura 2: Mapa estatistico de propo亞o dos divmos tipos de opini6es B.Do tipo econ6rnico B 1.Problema econ6mico: 543 - ocupa 17,54% do valor total de opinioes pnmac1ais B2.Problema das instala~6es publicas e utilidade publica: 31 - ocupa 1 % do valor total de opinioes primaciais B3.Problema da orienta~ao do desenvolvirnento: 7 - ocupa 0,23% do valor total de opinioes primaciais 00 。A1 A2 A3 A4 A5 B1 B2 B3 C1 C2 C3 D Figura 3: Distribui(iiO dos divmos tipos de opini6es no valor total de opini6es pnmac1a1s C.Do tipo politico Cl.Problema da administra9ao publica - 152 - ocupa 4,91 % do valor total de opinioes primaciais C2.Problemas de oficializa9ao da lingua chinesa, localiza~ao dos quadros e da lei - 40- ocupa 1,29% do valor total de opi画es primac血SC3.Problema do 西s-perfodo de transi9ao: 39 - ocupa 1,26% do valor total de opini6es primaciais C1 4.91%• • Outros A5.B2.B3.C2.C3.D 5.56% D.Outros: 24 opinioes - ocupa 0,77% do valor total de opinioes primaciais ro~:'A1 A2 A3 A4 AS B1 B2 B3 C1 C2 C3 D 3096 1855 123 134 117 31 543 31 7 152 40 39 24 A4 3.78% • 100. 鴟 i9.媯 3.97% 4.33% 3.78% 1.00% 17.54% 1. 鴟 023% 4.91% 1.29% 1.26% o.n% ' 』·I D. 1 "° 吶。Figura 4: Mapa estatfstico de perccntagem dos di versos tipos de opinioes pnmac1a1s 3 .Analise preliminar e sintetiza<;ao dos pareceres Na sequencia da triagem dos dados estatisticos, foi apurado que, no entender dos cidadaos, os cinco grandes problemas soci徂s que carecem de soluc;ao imediata sao: Seguranc;a publica; econornia; ambiente; educac;ao; e adrninistrac;ao publica. Entre os 3096 pareceres, 3030 dizem respeito a seguranc;a publica, e 2753 認quest6es econ6rnicas. lsto significa que os problemas relativos a seguranc;a publica e a econornia sao considerados pela populac;ao os mais urgentes. Alem disso, grande parte dos cidadaos apresentou, nos seus pareceres, v缸as opini6es positivas e construtivas bem como as respectivas me山das defensivas que sao as seguintes: (l)Problemas de seguran9a publica: (i)A seguran9a publica da nossa sociedade tern vindo a piorar nos ultimos anos, com o aumento continuo do numero de crimes, o que nao s6 perturbou a ordem social, prejudicando gravemente o ambiente de investimento do Territ6rio, como tambem assustou os investidores e visitantes do estrangeiro, pondo em causa o desenvolvimento econ6mico normal. E ainda um facto que amea9a a seguran9a da vida e bens. No entanto, o Governo fica perplexo perante a falta de alternativa contra estes crimes graves que vem surgindo. (ii)No tocante as medidas defensivas, sao de opiniao dos cidadaos que deve ser reformulado o quadro da Policia, melhorando a qualidade e eficiencia dos agentes polic皿s, no sentido de regul叩zar a seguran9a publica; fazer exercer verdadeiramente a fun9ao do Alto Comissariado Anti-Corrup9ao e llegalidade Administrativa; aperfei9oar o relacionamento entre a Policia e a popula哼o, incentivando a sua coopera亞o, por forma a criar boas cond玲6es para investimento, e impelir o desenvolvimento econ6mico. 7
户+輯(2)Probl emas econom1cos: (i)A prosperidade e decadencia econ6mica afectam directamente o nf vel da vida da popula9ao. A rece這o econ6mica resulta na declina娛o da qualidade de vida, provoc皿do a ocorrencia frequente e perda de controlo dos problemas sociais. 0 contfnuo afrouxamento econ6mico do Territ6rio que anda de mal para pior verifica-se desde meados de 1993. Ar這o do colapso ec6nomico de Macau reside principalmente em dois factores: Factor interior e factor extenor. (a)Factor exterior: Desde que a China efectuou o "reajustamento macroecon6mico", o influxo de "hot money" para Macau ficou afectado, facto que des皿iu o fen6meno de economia de "espuma" surgida no princfpio da decada 90 e cujas consequencias ainda se reflectem no desenvolvimento econ6mico deste Territ6rio. A rece這o econ6mica, 汕ada a "turbulencia financeira" da Asia, agravou a situa9ao diffcil com que a economia de Macau confronta (b)Factor interior: A falta da estrategia do desenvolvimento econ6mico a longo, medio e curto prazo; equfvoco da direc邙ode desenvolvimento; e depend訕ciaexcessiva da industria de 」ogos de azar e de turismo, 就o causas de desequilfbrio do desenvolvimento econ6mico. A perversao da seguran9a publica, ma eficiencia administrativa do Governo, a fraca competividade sao ainda causas directas que afectam o desenvolvimento econ6n1ico (ii)Medidas defensivas: No entender dos cidadaos, deve-se elaborar com a maior brevidade possfvel um conjunto de estrategias do desenvolvimento econ6llllco, determinando a direc9ao do desenvolvimento; introduzir um mecanismo de concorrencia, refor9ando a competividade; concretizar o mais rapido possfvel a transforma亞o da industria - desenvolver o sector mais rentavel; regularizar a ordem publica, extinguindo eficazmente os crimes; elevar a eficiencia da Administra9ao Publica, criando boas condi96es de investimento no sentido_ de atrair investidores do estrangeiro. Caso estas medidas possam ser concretizadas dentro de pouco tempo, dar葯 ajuda a econonua fraca do Territ6rio a libertar-se da depressao a breve trecho. (3)Sobre os problemas do ambiente: (i)A ausencia de directivas para planeamento geral de urbaniza亞o; situa9ao ca6tica de 區nsito, a ma salubridade publica e polui亞o grave constituem causas negativas para o 皿血ente e a atrac悼o da industria turfstica e afectam directamente o desenvolvimento econ6mico normal do Territ6rio, cujas repercussoes traduzem-se no seguinte: (a)Relativ皿1ente ao planeamento de urb皿iza9ao, verifica-se insuficiencia na interven9ao em termos de esverdeaI11ento. A falta de piano bem orgaiuzado na execu9ao das obras de vias publicas, o aumento do 山a a dia do numero de vefculos, nomeadamente os motociclos, bem como a incapacidade de disponib山zar lugares de estacionamento suficientes por parte do Governo deram origem a caos de 區nsito(b)Ten do em con ta o baixo nf vel de educ a娛o cfvica dos cidadaos, ea vontade debil na divulga9ao e execu9ao da lei por parte do Governo, nao foi obtido o resultado desejado, embora tenham sido efectuado v知as campanhas relativas a limpeza e do C6digo de Estrada. (c)0 controlo leniente sobre a polui9ao do ar e os poluentes da zona industrial, o problema do ambiente torna-se cada vez pior. (ii)Medidas contrapartida: Na opin函o dos cidadaos, deve-se elaborar estrategia do desenvolvimento da urbaniza9ao; racionalizar o piano de execu9ao das obras rodovi如as; criar instala96es suficientes de acordo com o desenvolvimento rapido urb皿o; reforcar a educa9ao cf vica e estabelecer medidas adequadas a sua implementa9ao e divulga9ao; intensificar o controlo sobre a emi這o do ar poluente e resfduos da zona industrial assim como o melhoramento e implementa9ao da respectiva legisla9ao. (4)Sobre os problemas de educa9ao: (i)A deficiencia no sistema de ensino; a nao generaliza9ao do ensino obrigat6rio; o desiquilibrio na distribu亞o das vagas escolares; a falta de uniformidade das hab山ta96es profissionais do corpo docente; a ausencia da forma9ao profissional e o baixo nf vel de educ a邙o cf vica, sao problemas que devem ser resolvidos atempadamente. (ii)Medidas defensivas: No entender dos cidadaos: (a)Deve-se aperfei9oar o ensino obrigat6rio, elevando as hab山ta96es profissionais do corpo docente; melhorar a qualidade educacional; aperfei9oar o sistema de ensino, elevando o nf vel de educa9ao da popula9ao. (b)Refor9ar a educa9ao cfvica, a forma9ao continua; apostar na cultura dos quadros profission徂s e gestores da camada m紬a e superior, elev皿doaqu汕dadecultural da popula9ao, em termos globais. (5)0s problemas respeitantes a Administra9ao Publica: (i)O problema grave de corrup9ao; burocracia; sobrepos這o da estrutura administrativa; baixa eficiencia de trabalho; e a qualidade dos funcion年OS publicos sao aspectos que se devem enfrentar. (ii)Medidas defensivas: Na opiniao dos cidadaos, deve-se refor9ar a implementa9ao da polftica contra a corrup9ao; simplificar a estrutura administrativa do Governo, com vista a elevar a eficifncia; enfrentar o problema da qualidade dos funcion缸os publicos, proporcionando-lhes forma9ao adequada; e sustar a "prolifera9ao" da burocracia. 4.Balanc;o geral da experiencia colhida ao longo das actividades de ausculta邙0(1)Sendo positiva a reac亞o destas actividades de ausculta9ao, este Centro colheu mais de 3000 pareceres, numero esse esta muito alem do que espe函vamos e demonstra a preocupa9ao da popula9ao na perspectiva e assuntos sociais do Territ6rio.Devido ao elevado numero de pareceres, o resultado desta ausculta娛0e relativamente credf vel, facto que contribui para apresenta9ao de propostas viaveis que apontam para problema especffico. (2)De acordo com as opinioes sintetizadas, devemos estar atentos a dois aspectos: (i)Tendo em conta o born relacionamento sino-portugu蕊，瑀o se verificara grande problema na transferencia a 面vel politico. (ii)No entanto, em termos de seguran9a publica e econornia, o Territ6rio esta su」 eito a um teste extremamente severo que carece de uma solu亞o apropriada proposta pelo Governo e o respectivas institui96es. (3)Atraves desta ausculta娛o publica, este Centro nao s6 conhece o foco da preocupa9ao dos cidadaos como tambem colheu v知as opinioes perspicazes. Obviamente, devido a falta de tempo, grande parte das medidas defensivas 瑀o esta madura, e necessita de reflexao e analise. Com o resultado desta averigua娛o, este Centro continuara o seu trabalho de estudo, empenhando-se em procurar 」untamente com a popula亞o uma solu亞o de cura radical, em constru9ao dum belo futuro de Macau. Gra9as ao grande apoio de todos os sectores, o processo de ausculta9ao decorreu sem empecilho, tendo sido coroado de exito. Aproveitamos a oportunidade para manifestar a nossa profunda gratidao pela participa9ao de todos os indivfduos, associa96es, institui96es e escolas neste processo, e esperamos poder continuar contar com o apoio dos mesmos. 8
