Comparing Crisis Management Practices in the Hotel Industry between Initial and Pandemic Stages of COVID-19
Comparing Crisis Management Practices in the Hotel Industry between Initial and Pandemic Stages of COVID-19
Lai, Ka Wai Ivan; Wong, Weng Chou Jose
2020
Hotel industry; Importance-performance analysis; COVID-19; Tourism crisis management; epidemic prevention
International Journal of Contemporary Hospitality Management, Vol. 32, Issue 10, 2020, pp.3135-3156
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