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Towards a Dialogic Approach: Crisis Communications and Public Reactions in the World’s Most Densely Populated City to Tackle COVID-19

Yuncg, Qi Xuan Juliana; Cheong, Weng Hin Angus; Seng, I No Athena; Kim, Jing Li

Towards a Dialogic Approach: Crisis Communications and Public Reactions in the World’s Most Densely Populated City to Tackle COVID-19

Yuncg, Qi Xuan Juliana;張榮顯;盛綺娜;Kim, Jing Li

Macao-PISA 2015 Report: Assessment of Scientific, Reading and Mathematical Literacy Performance of 15-year-old Students from an International Comparison Perspective

張國祥;薛寶嫦;麥瑞琪;楊文佳

Do Smoking Bans Always Hurt the Gaming Industry? Differentiated Impacts on the Market Value of Casino Firms in Macao

Zhang, Jing Hua; Tam, Kwo Ping; Zhou, Nan

Do Smoking Bans Always Hurt the Gaming Industry? Differentiated Impacts on the Market Value of Casino Firms in Macao

張靜華;譚戈平;Zhou, Nan

Gambling, Drinking and Quality of Life: Evidence from Macao and Australia

Loo, M. Y.,Jasmine; Shi, Yongdong; Pu, Xiaohong

Gambling, Drinking and Quality of Life: Evidence from Macao and Australia

Loo, M. Y.,Jasmine;石永東;蒲小紅

“LuXurY” Hotel Loyalty─A Comparison of Chinese Gen X and Y Tourists to Macau

Fiona X. Yang; Virginia M. C. Lau

“LuXurY” Hotel Loyalty─A Comparison of Chinese Gen X and Y Tourists to Macau

楊曦;劉名珍

Total Quality Management

António, Nelson José dos Santos;Kong, Siew Huat;Lam, Tiffany K. P.;Noronha, Carlos;Teixeira, António

The Impact of Technology on Organizations - The Case of a Government Department

Lam U Tong

Quality Management and Chinese Companies in Macau

Teixeira, António

QUALITY: THEORY AND PRACTICE

António, Nelson José dos Santos

Quality Management - 100 Questions and Answers

Quality Research Group - Faculty of Business Administration, University of Macau;António, Nelson José dos Santos

Towards a Dialogic Approach: Crisis Communications and Public Reactions in the World’s Most Densely Populated City to Tackle COVID-19

Yuncg, Qi Xuan Juliana; Cheong, Weng Hin Angus; Seng, I No Athena; Kim, Jing Li

Macao, a special administrative region of China, has been able to maintain the records of zero deaths and keep confirmed cases under 50 since the outbreak of COVID-19 for more than half a year as of J...

Towards a Dialogic Approach: Crisis Communications and Public Reactions in the World’s Most Densely Populated City to Tackle COVID-19

Yuncg, Qi Xuan Juliana; Cheong, Weng Hin Angus; Seng, I No Athena; Kim, Jing Li

Macao-PISA 2015 Report: Assessment of Scientific, Reading and Mathematical Literacy Performance of 15-year-old Students from an International Comparison Perspective

Cheung, Kwok-Cheung; Sit, Pou-Seong; Mak, Soi-Kei; Ieong, Man-Kai | Educational Testing and Assessment Research Centre, University of Macau

This study analyses Macao’s 15-year-old students’ performance in PISA 2015. By exploring the trends of Macao students’ scientific performance and analysing the gender difference therein, it contains a...

Do Smoking Bans Always Hurt the Gaming Industry? Differentiated Impacts on the Market Value of Casino Firms in Macao

Zhang, Jing Hua; Tam, Kwo Ping; Zhou, Nan

This paper analyses the abnormal returns of casino stocks in response to the three unexpected smoking ban announcements between 2011 and 2015 in Macao. One of the findings is that low air quality in g...

Do Smoking Bans Always Hurt the Gaming Industry? Differentiated Impacts on the Market Value of Casino Firms in Macao

Zhang, Jing Hua; Tam, Kwo Ping; Zhou, Nan

Gambling, Drinking and Quality of Life: Evidence from Macao and Australia

Loo, M. Y.,Jasmine; Shi, Yongdong; Pu, Xiaohong

This study empirically evaluates the predictive effects of gambling urge, erroneous gambling-related cognitions and alcohol consumption on pathological gambling and quality of life among individuals f...

Gambling, Drinking and Quality of Life: Evidence from Macao and Australia

Loo, M. Y.,Jasmine; Shi, Yongdong; Pu, Xiaohong

“LuXurY” Hotel Loyalty─A Comparison of Chinese Gen X and Y Tourists to Macau

Fiona X. Yang; Virginia M. C. Lau

This paper seeks to study the generational differences in Chinese luxury hotel guests in Macau. The specific objectives are to identify the dimensions of attribute-based hotel quality and pinpoint per...

“LuXurY” Hotel Loyalty─A Comparison of Chinese Gen X and Y Tourists to Macau

Fiona X. Yang; Virginia M. C. Lau

Total Quality Management

António, Nelson; Kong, Siew Huat; Lam, Tiffany K. P.; Noronha, Carlos; Teixeira, António | Fundação Macau

The Quality Research Group was established in 1994 with an objective of disseminating the novice management concept of Total Quality Management(TQM) in Macau. After the group was established, it had c...

The Impact of Technology on Organizations - The Case of a Government Department

Lam U Tong | Macau Foundation

本書是為數不多的以案例形式考察澳門人力資源的研究之一。這項研究系統地考察了先進技術工具的使用、服務質量、人類行為和組織結構之間的關係。在本項研究中，作者認為，儘管有必要，但資本的可利用性還不足以保證技術轉讓的順利進行，而購買最新技術也不總是最好的選擇。This book is one of the few studies about human resources in Macau through...

Quality Management and Chinese Companies in Macau

Teixeira, António | Macau Foundation

ntrary to some basic Quality Management principles, and although it is undergoing a process of change, in Macau the degree of change is far from putting the two systems in consonance. By performing an...

QUALITY: THEORY AND PRACTICE

António, Nelson José dos Santos | Macau Foundation

his study including: Quality, Quality / Productivity, Quality / Cost, Quality / Efficiency / Efficacy, The Japanese Quality Movement, Quality: Concepts and Definitions, The Gurus of Quality, and Imple...

Quality Management - 100 Questions and Answers

Quality Research Group - Faculty of Business Administration, University of Macau; António, Nelson José dos Santos | Macau Foundation

ice, including Total Quality Management, Quality Control Circle, Just-in-Time (JIT), PDCA cycle, ISO9000, and Quality audits, etc. Through these discussion, this book provides some detailed and clear ...

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